Privacy policy
Last updated: 18 September 2026
1. Controller
Personal data in a workspace is processed by the organisation that operates that Code Link installation. IT-Sistemas (it-sistemas.es) may act as technology provider. Contact: info@it-sistemas.es.
2. What we collect
Account (email, password hash, 2FA). Tickets: title, description, type, project, screenshots and, if any, transcribed voice notes. Silent technical metadata: device model, OS, app version and timestamp. Chosen language and technical session cookies.
3. Why
To authenticate you, store issues, generate the AI prompt, translate the interface and keep the service stable. We do not sell your data.
4. Processors
Transcription, translation or assistance may use engines configured by the organisation (for example Gemini, Groq, OpenRouter, Cerebras, DeepL or Google Translate). Those providers receive only what the task needs. Each workspace defines the destination.
5. Retention
Tickets and media are kept until the organisation deletes them or closes the workspace. Public screenshot URLs are invalidated when a ticket is resolved.
6. Rights
You may request access, rectification or erasure via your organisation administrator or info@it-sistemas.es, under GDPR and applicable law.
7. Children
Code Link is not directed at anyone under 16.